Business Analyst Role (Genpact)

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  📈 Genpact is Hiring Business Analysts | ₹4–13 LPA | B.Tech/M.Tech Freshers | Bangalore Are you a data-driven thinker with a passion for solving business problems? Here’s your chance to step into the world of analytics with Genpact , a global leader in digital transformation and process excellence. This Business Analyst role is open to freshers and early-career professionals — making it an exciting opportunity for B.Tech/M.Tech graduates looking to launch a career in business strategy, analytics, and data consulting . 🧾 Job Snapshot Role: Business Analyst Company: Genpact Location: Bangalore Qualification: B.Tech / M.Tech Experience: 0 – 2 Years Expected Salary: ₹4 – ₹13 LPA Apply Here: Click to Apply on Genpact Careers 🔍 Key Responsibilities As a Business Analyst at Genpact, you’ll be responsible for: Gathering, analyzing, and interpreting business data Collaborating with stakeholders to define problem statements Identifying per...
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Service Desk Engineer – Voice Process (Cognizant)

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🎯 Kickstart Your IT Career with Cognizant – Service Desk Engineer (Voice Process) | Chennai | ₹3–6 LPA

Are you a recent B.Tech or M.Tech graduate looking for a solid entry point into the IT industry? Cognizant, a global leader in technology services and digital transformation, is offering an exciting role for freshers and early-career professionals in Chennai!

This is your chance to become a part of a world-class organization that values learning, growth, and innovation—right from the beginning of your career.

🧾 Job Snapshot

  • Role: Service Desk Engineer – Voice Process

  • Location: Chennai

  • Experience: 0 – 2 Years

  • Qualification: B.Tech / M.Tech

  • Salary Range: ₹3 – ₹6 LPA

  • Apply Now: Click Here to Apply

🏢 About Cognizant

Cognizant is renowned for its client-first culture, cutting-edge digital services, and a robust global presence. With over 300,000 employees worldwide, Cognizant helps companies modernize technology, reinvent processes, and transform experiences to stay ahead in a fast-changing world.

As a Service Desk Engineer, you’ll serve as a vital front-line contact for customers, ensuring that IT issues are resolved efficiently, professionally, and with a positive customer experience.

🔧 Key Responsibilities

  • Provide first-level technical support via voice and remote desktop support

  • Troubleshoot and resolve basic hardware, software, and networking issues

  • Ensure proper documentation of issues and solutions in the ticketing system

  • Deliver excellent customer service in a professional and courteous manner

  • Collaborate with internal teams to escalate unresolved issues

✅ Who Should Apply?

This role is ideal for:

  • Fresh graduates (B.Tech/M.Tech) with a flair for communication and customer service

  • Candidates with 0–2 years of experience in a technical support or voice process role

  • Individuals with a basic understanding of IT systems, networks, and troubleshooting

  • Quick learners with good problem-solving abilities and interpersonal skills

💡 Why This Role Matters

  • Great entry point into IT support and service management

  • Exposure to international client interaction and troubleshooting frameworks

  • Opportunity to grow into advanced tech roles within Cognizant

  • Build foundational skills in communication, IT systems, and service desk operations

📝 Application Process

👉 Apply Now

Ensure your resume is updated with:

  • Your educational qualifications

  • Any certifications or technical training (e.g., ITIL, A+)

  • Soft skills and technical aptitude relevant to a service desk environment

📣 Share the Opportunity

Know someone eager to enter the tech industry? Share this blog or the job link with them. Let’s uplift each other in our career journeys. 🚀

📌 Tags

#CognizantJobs #VoiceProcess #ServiceDeskEngineer #FresherJobs #BTechJobs #MTechJobs #ChennaiJobs #ITSupportCareers #TechCareers

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